Shipping Policy

Shipping Policy

Thank you for choosing CoachInes.com! We are dedicated to providing you with high-quality products and a smooth shopping experience. Please read our shipping policy to understand how we handle the processing and delivery of your orders.

Processing Time:

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Processing times may vary during peak seasons, sales, and promotional events.

Shipping Methods:

  • We offer standard shipping options for all orders.
  • Shipping carriers may include USPS, FedEx, DHL, or other reliable services.
  • Shipping costs are calculated at checkout based on the weight and destination of your order.

Shipping Times:

  • Standard shipping usually takes between 5 to 10 business days for domestic orders.
  • International shipping times may vary depending on the destination and customs processing.

Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
  • Track your order using the provided tracking number on our website or the carrier's website.

Shipping Delays:

  • Unforeseen circumstances such as weather, customs, or carrier issues may cause delays.
  • We will strive to notify you of significant delays and work towards a resolution.

Shipping Restrictions:

  • Some products may have specific shipping restrictions due to legal or logistical reasons.
  • Please review product pages for any specific shipping information related to individual items.

International Shipping:

  • We offer international shipping to select countries.
  • International customers are responsible for any customs fees, taxes, or import duties imposed by their country.

Incomplete or Incorrect Addresses:

  • Ensure your shipping address is accurate and complete during checkout.
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages:

  • In the event of a lost or stolen package, contact the shipping carrier first.
  • If the issue persists, reach out to our customer support, and we will assist in resolving the matter.

Contact Information:

  • For shipping-related inquiries, please contact our customer support at mail@heelsprogram.live

Changes to the Shipping Policy:

  • CoachInes.com reserves the right to update or modify this shipping policy at any time without prior notice.

By placing an order with CoachInes.com, you agree to the terms outlined in this shipping policy.

Thank you for being part of the CoachInes.com community!

CoachInes.com  P.O. Box 3506 · El Centro, CA 92243 Customer Support: mail@heelsprogram.live